Privacy Policy
What Does This Privacy Policy Cover?
This Privacy Policy explains how our company collects, receives, uses, stores, and shares information through all digital formats, including the Internet and mobile, from users and users of our clients.
This Privacy Policy covers our Site and Service, which allow us and our clients to collect data using surveys, discussion boards, focus groups, video, text, and images. We may also receive information about you from our third-party service providers.
This Privacy Policy does not cover, and we are not responsible for, the privacy, data, or other practices of any third parties, except as required by applicable law, such as our corporate clients and service providers. Our clients create online research communities through which they collect information from their users and use the data in accordance with their terms. If you have questions about a particular online community, please contact us at panelist@thefielddata.com.
Third Parties
We may receive and procure certain information, including Personal Information, from third parties such as service providers and sales and marketing tools, relating to your preferences and your use of the Site and Service.
This Privacy Policy does not cover, and we are not responsible for, the privacy, data, or other practices of any third parties, except as required by applicable law, including any third parties operating any site or service to which our Site or Service links. The inclusion of a link on the Site or Service does not imply endorsement of the linked site or service by us or our affiliates. These third parties are bound by their own privacy policies.
If, when using the Site or Service, you integrate with a third-party service, we will connect that third-party service to ours. The third-party provider of the integration may share certain information about your account with us. However, we do not receive or store your passwords for any of these third-party services.
The Site or Service may enable you to interact with or contain links to your third-party account and other third-party websites, mobile software applications, and services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party services, except where required by applicable law. Please read the terms and conditions and privacy policy of each third-party service that you choose to use or interact with.
We may share your Personal Information with our third-party service providers and partners, but only to assist us with our business operations and to provide our Service to you and other users. Such information may be transferred to other countries. We use commercially reasonable efforts to engage with service providers and partners that post a privacy policy governing their processing of Personal Information.
We are not responsible for the collection, usage, disclosure, or data security practices of our clients, including clients who create their own online research communities through our Service, app providers, social media platform providers, operating system providers, wireless service providers, or device manufacturers, except as required by applicable law.
Collection of Information
This Privacy Policy explains our online information practices and the choices you can make about the way your Personal Information is collected and used in connection with the Site and Service.
Personal Information means any information that may be used, either alone or in combination with other information, to personally identify an individual, including but not limited to a first and last name, personal profile, email address, home or other physical address, or other contact information.
The Service and Site may be available for use via a web browser or applications. We do not host the Site or Service ourselves. All hosting is done by third-party service providers that we engage. This means that data you provide us or that we collect from you, including Personal Information, is hosted with such third-party service providers on servers that they own or control.
Their servers may be located anywhere in the world, including India. Your data may be replicated across multiple servers located in multiple countries. By using the Site or Service, you consent to your data being transferred to third-party service providers around the world, including the United States.
We and our third-party service providers may collect the following personal information from you from the Services:
- Name
- Email address
- Phone number
- The Field Data username
For job applicants, we and our third-party service providers may also collect:
- Name
- Phone number
- Email address
- Home address
- Employment history
- Professional references
We and our third-party service providers may also collect other information linked or reasonably linked to a particular computer or device, including:
- Browser information, including browser type
- Device information, including screen dimensions, device brand, and model
- Operating system of mobile device
- Language
- Time spent on the Services and your activities on the Services, including date and time, click-stream data, the web page from which you came, and the web pages you accessed during your visit
- Your location data as derived from IP address
- Unique identification numbers, including IP address and mobile device identifier
- Data as provided by the client
- Information provided by you
- Aggregated information
Use of Information
We may collect information about how you access and use the Site or Service, which may include administrative and support communications with us and information about the The Field Data channels, people, features, content, and links you interact with, and what third-party integrations you use, if any.
We and our third-party service providers may use Personal Information collected from the Services:
- To respond to your inquiries and fulfill your requests
- To send administrative information to you
- To communicate with you concerning your account and customer service issues
- To provide access to and use of the Services
- To manage users' accounts
- To send you communications that we believe may be of interest to you, including communications for marketing purposes related to the Services
- To provide the Services to our business clients who may contact you regarding goods and services that may be of interest to you
- To enhance users' experience using our Services
- To personalize and customize the Services for business purposes such as data analysis, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our campaigns, and technical functioning purposes
We and our third-party service providers may use other information linked or reasonably linked to a particular computer or device:
- To operate, improve, analyze, and manage the Services, including improving the user experience
- To ensure the Services function properly
- To track your use of the Services to improve the design, functionality, and effectiveness of the Services
- To measure and report on the success of advertising and marketing campaigns and content
- To understand users' navigation behavior
- To understand opportunities to develop new products
- To diagnose server problems, administer the Services via your IP address, ensure the technical functioning of the Services, and provide personalized location-based services and content through the use of your device's physical location where permitted by law
- As necessary or appropriate under applicable law, to comply with legal process and legal obligations, respond to lawful requests, enforce our terms and conditions, protect our operations, rights, privacy, safety, or property, pursue available remedies, limit damages, and prevent or stop activity we consider fraudulent, illegal, unethical, or legally actionable
We may partner with certain third parties to collect other information about you to engage in analysis, research, and reporting, as well as to deliver advertising that we believe may interest you based on your activity on our website and other websites over time. These third parties may set and access cookies on your computer or other devices and may also use web logs or web beacons.
In some instances, we may combine information from the Services that is linked or reasonably linked to a particular computer or device with Personal Information. If we do, the combined information will be treated as Personal Information for as long as it remains combined.
Sensitive Information
We will not collect, use, or disclose your sensitive personal information, such as information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, or other similarly sensitive categories, without your explicit opt-in consent, unless required or permitted by law.
Cookies and Similar Technologies
We use cookies in connection with our Services. A cookie is a small data file stored on your computer or mobile device. Some cookies help you navigate our Services, including remembering login details and validating your identity. Other cookies collect information about how you use our Services and analyze trends so we can improve the quality of our Services and tailor them to users' interests.
Certain cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a user. We may receive reports based on the use of these cookies on an individual as well as aggregated basis.
If you submit name, email, or similar personal information to us through the Services, that personal information will not be stored in cookies or tied back to you for interest-based advertising purposes across websites and applications. However, you may receive email marketing communications from us and targeted advertising from third parties based on the information stored in a third party's cookie.
Third parties may also use cookies or similar technologies on visitors of our websites to serve interest-based advertisements when they visit other websites and mobile applications, including advertisements promoting our Services. The collection of information through cookies or similar technologies by such third parties is governed by their own privacy policies and principles, which we do not control.
Information Sharing
Your Personal Information collected from the Services may be shared only with your consent:
- With the particular client on whose behalf we have collected your Personal Information through our Services
- With our third-party service providers who provide services such as email management, billing, marketing analytics, and other services
- With our third-party service providers who provide services relating to our career pages, recruiting, background check processing, and similar services
- Directly by you on profile pages, blogs, and other services where you are able to post information and materials yourself, including our social media pages
We and our third-party service providers may also share other information linked or reasonably linked to a particular computer or device, including aggregate information, as necessary to develop and provide our Services.
We ask our service providers to confirm that their privacy and security practices are consistent with ours, maintain the confidentiality of Personal Information received from us, and use only the Personal Information necessary to perform the services we request.
There may be areas of the Services, such as message boards, discussion rooms, and other online forums, where you are able to post information that will be available to all other users of the Services. By choosing to use these areas, you understand and agree that anyone may access, use, and disclose any information that you post there, and those materials may be considered public information immediately upon posting.
If you identify any of your information as public within your account settings, you authorize us to share such information publicly in any manner we elect at any time. Individuals may opt out of the disclosure of their Personal Information to third parties who are not agents or service providers by contacting us at privacy@thefielddata.com.
Access and Rights Regarding Personal Information
For registered users, if you would like to modify or delete personal information stored in your profile that we maintain in our database, or if you would like to delete your profile completely, log into our join our panel page and proceed to the My Account section where you can edit your information or close your account.
We will use all reasonable efforts to implement these changes within eight working days. Please note that personal information copied in connection with providing our Services may remain in secure backup storage for some period of time after your request.
International Information Transfers
Please be aware that the information we collect may be transferred to and maintained on servers or databases located outside your state, province, country, or other jurisdiction, where privacy laws may not be as protective as those in your location.
We process and store information in any country where we have facilities or employees, including the United States, or where we engage service providers. Your consent to this Privacy Policy, your use of any of the Services, or your submission of information to us or any of our clients represents your consent to such transfer, storage, and processing outside of your country of residence, including the United States.
Legal Basis for Processing Personal Information of EEA Individuals
Our clients are the data controllers for their end users and respondents. Our Services enable our clients to communicate their privacy statements to their end users and respondents.
Our company acts as a data processor with respect to the personal data collected or received by us when we receive such information from our clients. Where we operate as a data processor, we process data on behalf of our clients based on their instructions, and it is the responsibility of the data controller to establish an appropriate legal basis for processing.
For example, data may be processed when the individual has consented to such processing. On certain occasions we may rely on legitimate interests as a basis for processing, when it is in our clients' and our legitimate interests to do so and when these interests are not overridden by the individual's data protection rights. Those legitimate interests include performing our obligations with respect to providing the Services and improving the Services.
Our company acts as a data controller with respect to the account information of our Services' users. When a user creates an account, we collect the account creation information. Where we operate as a data controller, we rely on legitimate interests to process personal data to provide our Services. On certain occasions, we may also rely on the consent of the individual to process personal information, for example where the user inputs personal information into the Services and consents to receive marketing communications. On other occasions, we may process personal information when needed to fulfill a contract or where required by law.
Retention
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law, or an individual requests deletion in accordance with applicable law.
Choices
Opting Out of Marketing
We give you choices regarding our use and disclosure of your Personal Information for marketing purposes.
You may opt out from receiving electronic communications from us. If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt out by contacting us at privacy@thefielddata.com or by clicking the opt-out link within the email message you receive from us.
Please note that even if you opt out of marketing-related emails, we may still send you administrative messages relating to the Services from time to time.
Opting Out of Use for New or Materially Different Purposes
If we intend to use your Personal Information for a purpose materially different from that for which it was originally collected or subsequently authorized by you, we will provide you with the opportunity to opt out in advance. You may contact us at privacy@thefielddata.com to exercise this right.
Opting Out of The Field Data's Cookies
You may disable cookies, including our company cookies, by modifying the settings in your browser. Certain features of the Services may not work if you delete or disable cookies.
Opting Out of Interest-Based Advertising from Third Parties' Cookies
Some third parties who use cookies when you visit our websites also have opt-out mechanisms either directly from their website or through an industry-developed webpage. When you opt out of receiving interest-based advertising, the opt-out applies only to the applicable browser in which you set it.
Most opt-out tools are cookie-based. If you block cookies, you may not be able to use them. If you delete cookies entirely, you will need to opt out again. You will still receive advertisements after opting out, but they will not be interest-based ads.
Opting Out of Use of Precise Location
To disable the collection of precise location information from your mobile device through mobile applications, you can access your mobile device settings and choose to limit that collection.
Android
For Android 6.0 and above, you can modify privacy settings in Settings > Applications > App Permissions > Location and tap the on or off toggle next to Location for each app which has permission to use your location data. For earlier versions of Android, you can modify privacy settings in Settings > More > Permission and tap the on or off toggle next to Location to turn location functions off for your device. Alternatively, you may uninstall the relevant programs.
iOS
In iOS you can modify privacy settings in Settings > Privacy. You can select location data from this list to see which apps have asked for permission to use your location data.
Opting Out of Disclosure to Non-Agent Third Parties
If we intend to disclose your Personal Information to a third party that is not acting as an agent or service provider to The Field Data, we will provide you with a clear and conspicuous opportunity to opt out of such disclosure. To exercise this right, please contact us at privacy@thefielddata.com with the subject line "Opt-Out of Third Party Disclosure."
Security
Our company maintains a strong commitment to secure software development practices. We practice regular code scans and penetration tests. Our security procedures and practices are reasonably designed to help protect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Information transmitted, stored, or otherwise processed by us.
Use of Service by Minors
The Services are not intended for and may not be used by minors under 18 or the legal age of majority in the applicable jurisdiction. We do not knowingly collect information from minors under the age of 18 or the legal age of majority in the applicable jurisdiction, and we do not direct the Services to, or encourage the use of the Services by, such minors.
Changes to This Privacy Policy
We reserve the right, at our discretion, to change this Privacy Policy at any time. Your continued use of the Site or Services thereafter means that you accept those changes.